FAQs
Product Questions
Who created Wendi Zeke Haircare?
Wendi Zeke Haircare was created by stylist and salon owner Wendi Zeke.
After years behind the chair, Wendi created a collection inspired by what she knew her clients wanted most — professional performance, simple routines, and beautiful results.
What is Signature6?
Signature6 is a collection of six performance-focused ingredients featured in Wendi Zeke Haircare formulas:
• Amino Acids
• Hyaluronic Acid
• Squalane
• Ashwagandha Extract
• Marula Oil
• Carrot Oil
These ingredients work together to support hydration, shine, softness, strength, and healthier-looking hair.
Are Wendi Zeke Haircare products salon quality?
Yes. Each formula was personally tested and selected by Wendi to create a professional luxury haircare experience designed for everyday routines.
Which shampoo should I choose?
Luxury Shampoo:
Best for hydration, softness, shine, and everyday cleansing.
Fresh Start Shampoo:
Best for clarifying, refreshing, and removing buildup.
Purple Reign Shampoo:
Best for blonde, highlighted, and lightened hair looking to maintain cooler tones.
Voluptuous Body Shampoo:
Best for volume, fullness, and bounce.
What products help with frizz?
The Trio Leave-In Crème, Untangled Primer Spray, and After Glow Serum are great choices for smoother, softer-looking hair.
Can I use Wendi Zeke Haircare products every day?
Yes. Our formulas are created for beautiful everyday routines. Choose products based on your hair needs and styling goals.
Which products are best for volume?
The Voluptuous Body Shampoo, Voluptuous Body Conditioner, and Volume Up Bodifying Spray are designed for fullness, bounce, and movement.
Which products should I use for blonde hair?
Purple Reign Shampoo helps maintain brighter, cooler-looking blonde, highlighted, and lightened hair.
Orders & Shipping
Where do you ship?
We currently ship within the United States.
How long does shipping take?
Orders are typically processed within 2–3 business days.
Once shipped, delivery times may vary depending on carrier and location.
How will I know when my order ships?
Once your order ships, you will receive an email confirmation with tracking information.
Can I change my shipping address after placing an order?
If you need to update your shipping information, please contact us as soon as possible.
Once an order has shipped, we are unable to guarantee address changes.
What happens if my package is lost or damaged?
If your order arrives damaged or you experience an issue with delivery, please contact our team so we can help.
Returns & Exchanges
What is your return policy?
Your satisfaction is important to us. If your order arrives damaged or incorrect, please contact us within 10 days of delivery, and we'll be happy to make it right.
Because our products are personal care items, we cannot accept returns or exchanges on opened or used products.
Unopened products may be returned within 10 days of delivery.
Please contact us before returning any item.
Can opened products be returned?
Due to the nature of personal care products, opened items may not be eligible for return unless there is an issue with your order.
What if I received the wrong item?
Please contact us with your order information and we will make it right.
Contact
How can I contact Wendi Zeke Haircare?
Have questions about your order or finding your perfect routine?
We are happy to help.
Email:
wendizeke@hotmail.com
Contact form:
Available on our Contact page.